At ZENORATH, we value clarity and fairness in every transaction. This Refund Policy outlines the conditions under which refunds may be requested for services or digital products provided through zenorath.live.
We encourage all clients to review this policy carefully before making a purchase.
Refunds may be granted for duplicate transactions or accidental charges confirmed by our billing system.
Technical issues that prevent access to purchased services may qualify if reported promptly.
Services not delivered as described may be reviewed for partial or full refund eligibility.
Subscription renewals may be refunded if cancellation is requested within the approved timeframe.
Refund requests must be submitted within 14 calendar days from the date of purchase unless otherwise specified in a service agreement.
Approved refunds are typically processed within 5–10 business days, depending on your original payment provider.
Submit a written request including your full name, order number, and reason for refund.
Our team will review your request within 3 business days and may request additional information.
You will receive written confirmation once your refund is approved or declined.
If approved, funds will be returned using the original payment method.
Refunds are subject to the following conditions:
The following are generally non-refundable:
For all refund-related inquiries, please contact our support team. We are committed to resolving concerns promptly and professionally.
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